SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of High-Ticket (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bolira.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
My 11-year-old daughter wanted to spruce up her door for various holidays, and this find was perfect. It was reasonably priced, nicely packaged, and the tinsel hasn't lost its sparkle.
The heart is hanging on my front door, serving as a bridge between Christmas and Spring. It immediately caught the attention of neighbors. It's a decent value for the money and arrived very quickly. I am pleased.
Thank you, it looked absolutely gorgeous! ❤️❤️❤️
I'm in love with this item for my front door! It's just the right size. I even spotted one mounted on the grill of a public school bus this week - awesome!
We placed them outdoors for our Winter Valentine's Day display, and even after two weeks of snow and wind, they're still holding up well. Keeping them for next year.
This wreath wasn't as thick as it appeared in the product photo. It's a tad small on my front door, but I added a bow to make it prettier. It's still visible from the street.
This Valentine's heart is stunning! I absolutely love it ❤️.
It can be seen well from the street. It's a little fragile if bumped by people entering the house. I would have bought a larger size if it were available.
I have two on each of my double front doors. They look fine from the street, although they may appear a bit cheap up close.
It's a little on the small side and needed some adjustments, but it looks fine.
I liked it for the door I ordered it for. I have it displayed on the single door of our screened-in porch. It's colorful and perfect for a Valentine's Day decoration.
Ideal for door hanging at our condo - bright and cheery. A Valentine's Day decoration for my wife's birthday.
This wreath is incredibly cute and well-made. It looked fantastic on my door.
I adore these heart decorations! I bought four of them.
I placed them on my front doors. They're a bit on the flimsy side.
I love the brightness and size of my heart decoration.
I purchased two hearts for my elderly mother. She loves them.
It was smaller than we had anticipated.
I needed something to add to my window, and this was just perfect.
Perfect for the front door! Vibrant color and easy to hang.
If you hang it in a sunny location, it'll change from red to gold.